Mi Casa Japon CRM & Newsletter

Mi Casa Japon CRM & Newsletter

Tokyo, Japan

Category:

Website

2

Team members

involved

Members involved

Members

involved

Client:

Micasajapon

Carlos Ivorra

Founder

Capturing a lead is easy. The real work is making sure every one of them is sorted, nurtured and never lost. That's what we built here.

We built Mi Casa Japón a complete, automated CRM: lead capture feeding directly into Klaviyo, where every contact is sorted and segmented automatically, plus a fully designed newsletter programme to keep those leads engaged. What used to be scattered interest is now a structured system that captures, organises and nurtures every prospect on its own.

We built Mi Casa Japón a complete, automated CRM: lead capture feeding directly into Klaviyo, where every contact is sorted and segmented automatically, plus a fully designed newsletter programme to keep those leads engaged. What used to be scattered interest is now a structured system that captures, organises and nurtures every prospect on its own.

Mi Casa Japón guides Spanish-speaking clients through buying, renting and investing in property across Japan. Interest was coming in, but there was no system to capture it properly or follow up: leads arrived without structure, nothing was segmented, and staying in touch depended on manual effort. To convert a growing audience, they needed their contact base working for them automatically.

Mi Casa Japón guides Spanish-speaking clients through buying, renting and investing in property across Japan. Interest was coming in, but there was no system to capture it properly or follow up: leads arrived without structure, nothing was segmented, and staying in touch depended on manual effort. To convert a growing audience, they needed their contact base working for them automatically.

What we built

Lead Capture & Sorted Collection

A lead collection system that channels every new contact straight into the CRM the moment it comes in, so no interest ever slips through the cracks. Whatever the entry point, the property enquiry, the newsletter sign-up, the form on the site, the lead lands in one structured place, tagged and ready to be worked. Nothing depends on someone remembering to copy a contact across or check a separate inbox: capture happens automatically, consistently and from day one, which means the top of the funnel is never the weak link.

Automated CRM in Klaviyo:

A complete CRM built and fully automated in Klaviyo, where every incoming lead is sorted and segmented without a single manual step. Contacts are organised by profile and behaviour, where they came from, what they engaged with, what kind of property or service they're after, so the audience is never just an undifferentiated list. That structure is what makes everything downstream possible: the right people can be reached with the right message at the right time, segments stay clean as the base grows, and the team always has a clear, reliable view of who is in their pipeline and how warm they are. It's the difference between owning a contact list and actually working it.

Newsletter Design & Execution:

A full newsletter programme, handled end to end from design through to delivery. On-brand, custom-designed templates give every send a polished, consistent look that reflects the quality of the brand, while a steady cadence keeps Mi Casa Japón present in their audience's inbox without becoming noise. Each newsletter is built to do a job, surface new properties, share market context, keep prospects warm between conversations, so the programme turns one-time interest into an ongoing relationship and gives the whole segmented CRM a reason to stay engaged.

Project Rework Highlights

Details

Scope:

End-to-end CRM and email marketing build: automated lead capture, full segmentation in Klaviyo, and the design and execution of an ongoing newsletter programme, delivered as a single connected system rather than separate pieces. This project took 3.5 weeks to build

Stack & Tools

Built on Klaviyo, with automated lead capture feeding structured segmentation flows and custom-designed newsletter templates. The whole setup runs on its own and is structured for consistent, ongoing sends the team can manage without friction.

Approach

We treated the contact base as an asset to be worked, not a list to sit on: capture every lead automatically, sort and segment it in Klaviyo so nothing is manual, then keep it engaged with newsletters that actually get designed and sent. The result runs largely on its own, so a growing audience never outpaces the team's ability to nurture it.