Back to projects

App Development Nagaworld

App Development Nagaworld

Phnom Penh, Cambodia

Category:

Branding

1

Team members

involved

Members involved

Members

involved

Client:

Nagaworld Rewards

Carlos Ivorra

Founder

Leading the design end to end, from concept to final screens, meant every decision could serve one thing: a rewards experience worthy of the NagaWorld name.

We completely reconceptualised and designed NagaWorld's rewards app: a single place where members can track their points, discover rewards, see current offers and promotions, and book their stay directly. What existed only as an unfinished idea became a clear, fully designed product ready to bring the loyalty experience to life.

We completely reconceptualised and designed NagaWorld's rewards app: a single place where members can track their points, discover rewards, see current offers and promotions, and book their stay directly. What existed only as an unfinished idea became a clear, fully designed product ready to bring the loyalty experience to life.

NagaWorld is one of Phnom Penh's flagship casino and resort destinations, with a membership base that expects a premium experience. Its rewards app had been started but never finished, leaving members without a proper digital way to engage with the programme. There was no clear structure, no cohesive design, and no usable product to show for the concept.

NagaWorld is one of Phnom Penh's flagship casino and resort destinations, with a membership base that expects a premium experience. Its rewards app had been started but never finished, leaving members without a proper digital way to engage with the programme. There was no clear structure, no cohesive design, and no usable product to show for the concept.

Key Spaces

Rewards & Points Experience

A clear, intuitive system that lets members see their points balance, understand their status and browse the rewards available to them at a glance. The core of the app, designed so the value of membership is obvious the moment it opens.

Offers & Promotions:

A dedicated space surfacing current offers and promotions, keeping members informed and giving them reasons to return. Designed to feel timely and relevant rather than cluttered.

Bookings

In-app room booking that lets members reserve their stay directly, connecting the loyalty programme to the resort experience without leaving the app.

Concept, Design & Direction

The full reconceptualisation of the app, owned end to end by Kanso: idea, information architecture, user flows and UI/UX design. We led the design team and coordinated the build configuration with an external development partner, keeping a single, coherent vision from concept to final screens.

Project Rework Highlights

Details

Scope

Full product ideation and UX/UI design, from concept and information architecture to a complete set of high-fidelity screens. Kanso owned the design and creative direction and coordinated configuration with an external development team.

Stack & Tools

Designed in Figma, with complete screens, user flows and a design system prepared for handoff and coordinated implementation with the external build team.

Aproach

We started by defining what the app needed to do for members, then built the structure and design around that. Leading the design team and directing the external build meant the concept stayed intact all the way through: every screen designed to make membership feel effortless and premium, matching the standard of the NagaWorld brand while keeping the key actions, checking points, finding an offer, booking a room, quick and clear.

Timeline

A five-month engagement, covering full concept, design and coordinated implementation from the ground up.

Check the full project!